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Symposium presentations available on demand.
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CRMXchange Great Debate - UC in the Contact Center - Successes, Disappointments and Emerging Opportunities
August 16, 2011
The promise of unified communications in the contact center has been touted for years, but have these innovations
taken off? |
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Top Priorities Webinar - Maximizing Customer Lifetime Value
June 23, 2011
There is much to consider as we all prepare to move ahead with Consumer 2.0 in mind. Listen to the following replay to discover the top four priorities. |
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Improving and Extending Alumni Management and Fundraising with StratusLIVE and Aspect CommunityOne
June 21, 2011
Donor relationship management and fundraising are the lifeblood of most academic institutions. In an environment of decreased endowment value and reduced donor capacity for giving, it is critical yet challenging, to attract their continued support. You need to get the right message, to the right donor, at the right time, via the right marketing channel, every time.
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Strategies and Best Practices for Taking Your Website Mobile
May 26, 2011
Mobile devices, such as smart phones and tablet computers, are quickly becoming the number one medium consumers are using to access the internet. Join Aspect and learn how to create a strategy for building a successful mobile site. |
Building an Enterprise Mobile Strategy
May 12, 2011
What does your SharePoint site look like on a three-inch screen?
With a mobile web that's attracting more website visitors than ever, ensuring that your content is both elegant and accessible on the mobile platform is an imperative element of success you should not overlook.
Creating mobile content on the SharePoint platform can be as challenging as it is rewarding. See case studies, learn best practices, and get a roadmap to success for taking your website content to the tiniest of screens. |
Discover Your Cloud Power With Microsoft Online
May 3, 2011
What is Office 365?
Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping you save time, save money, and free up valued resources. Office 365 combines the familiar Office desktop suite with cloud-based versions of our next-generation communications and collaboration services: Exchange Online, SharePoint Online, and Lync Online. |
Do More with SharePoint - Enterprise Workflow
Apr 28, 2011
Aspect Software, a Nintex partner, demonstrates how the Nintex Workflow 2010 solution extends SharePoint 2010 and Azure to enable organizations to build complex workflow processes quickly and easily using a web browser interface. This presentation shows:
- How, when used in conjunction with an enterprise content management implementation, Workflow empowers users across the organization to automate business processes, review workflow activities, and automate common SharePoint administrative tasks.
- New functionality, including enhanced integration with both Office Communications Server 2007 and Lync Server 2010 to detect presence, conduct interactive conversations, and send instant messages.
- Project workflow actions that bring the leading workflow design experience of Nintex Workflow to the Microsoft Project Server 2010 platform.
- The latest developments of Nintex Live, a range of online workflow services that are running in the cloud on Azure.
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Benefits of the Top 10 Social Features of SharePoint 2010
Mar 31, 2011
Learn about Sharepoint 2010's social features by joining Ted Perrotte - Aspect's Sharepoint National Practice Manager - and Jeremy Davis from NewsGator. These presenters show how Social Sites 2010, combined with SharePoint 2010, provides an integrated and secure enterprise social computing solution for employees within their firewall and existing workflow. |
Aspect Education - Statewide Longitudinal Data Systems (SLDS)
Mar 23, 2011
Join Aspect Software to explore a powerful Statewide Longitudinal Data System built on a Microsoft Platform. This system can help administrators, principals, and teachers make meaningful, real-time decisions for student success. Using the analytics tools of Microsoft Office SharePoint Server and Microsoft SQL Server, your entire institution can easily generate and display reports using familiar Microsoft Office tools. With access to relevant data from multiple sources, everyone from your superintendent to classroom teachers can make better decisions by tracking progress against key performance indicators (KPIs). |
Managing Student Success with Aspect and CommunityOne
Mar 15, 2011
Helping students succeed is the most important job of any college or university. This begins with building a strong student profile that can be shared across campus. No student wants to feel like a number on a student ID. Discover how you can harness the latest capabilities of Microsoft Dynamics CRM and CommunityOne to build and support long-term student success. |
Aspect and Brightwork - SharePoint Project Management Webinar
Mar 3, 2011
Microsoft SharePoint 2010 has a template for managing a project and also has a list that synchronizes with Microsoft Project, so it is clear the SharePoint team is encouraging us to use SharePoint to manage work and projects. Éamonn McGuiness of Brightwork shows you how in this demonstration-style webinar. |
Aspect SharePoint Webinar - Aspect-DLA
Feb 17, 2011
Aspect-DLA is more than a solution... it is a process. A process for moving organizations from antiquated WYSIWYG ("What you see is what you get") applications to open and customized SharePoint platform based solutions that incorporate techniques that will help them spot inefficiencies in current business processes with the metrics that make sense. |
Microsoft Dynamics CRM 2011 for IT Professionals
Dec 16, 2010
This session will explore the latest technical architecture and what is new from an integration and developer perspective. Topics will include: updates to the application SDK, new integration strategies with other line-of-business applications, updated system administration tools, and additional forms layout and design capabilities. |
Unified Communications Real-World Insights and User Adoption Best Practices
Dec 15, 2010
Real World Insight into unified communications decision considerations, implementation lessons learned and realized savings. Plus, Aspect experts will share best practices for getting employees excited to adopt new technology, as well as common questions and myths about unified communications. |
Unified Communications Architectural Overview and Leveraging Your Existing Infrastructure
Nov 18, 2010
Learn how Microsoft Lync can peacefully co-exist with current voice infrastructures or completely replace PBX systems at your own pace. |
Insider's Look at Microsoft Dynamics CRM 2011 for Higher Education
Nov 17, 2010
During this session, learn how you can produce dramatic results for your institution:
- Improve student recruiting and retention
- Build and maintain stronger relationships with corporate partners and communities
- Streamline online registration processes for non-degree education classes
- Attract and retain top student athletes
- Drive greater ticket revenues for athletic events
- Leverage a single platform across multiple departments and campuses to increase employee collaboration
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What Microsoft Dynamics CRM 2011 Does for Sales, Marketing and Customer Service Automation
Nov 4, 2010
Learn how sales managers and staff can define personal dashboards and metrics directly in Outlook, and how integration of document libraries with individual accounts and contacts make it easier to locate and manage unstructured documents. Plus, we'll cover how to easily integrate dialing features with Unified Communications. |
Microsoft Lync - First Look at the Latest Microsoft Unified Communications Platform
Oct 21, 2010
Let a preview of how this cost effective solution unites instant messaging (IM), presence, phone, video and audio conferencing into a rich, more simplified communications experience. During this session, you will:
- Learn how Microsoft unified communications dramatically improves productivity, lowers communications costs and reduces email and voice mail clutter
- See how you can switch instantly among IM, voice, video, conferencing, and application sharing, as needed, during any conversation
- Discover how you can enable real-time communications and collaboration by using presence and click-to-communicate capabilities from within Outlook, Office and SharePoint applications
- Get an overview of the latest capabilities that make this easy-to-deploy solution unique for office and remote employees
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Using Silverlight to Develop Windows Phone 7 Applications
Sept 23, 2010
Is your organization currently building or thinking about creating business applications for hand-held mobile devices? The new Windows Phone 7 device is expected to have a fairly robust application store available in October since developers have already downloaded more than 300,000 copies of the beta developer tools. Hear about:
- Creating application templates using Expression Blend and Visual Studio
- Enhancing your applications using controls and styling
- Adding sample data to applications
- Testing applications using the Windows Phone 7 emulator
- Retrieving data from an OData Service
Windows Phone 7 is poised to become a significant player in the smart device market. Now is time to learn more. |
Using SharePoint’s Electronic Forms Capabilities to Automate Business Processes
Sept 9, 2010
Does your company suffer from labor-intensive business processes or work redundancies? Do you want to streamline your business processes using a single collaborative tool?
Microsoft SharePoint provides built-in workflow templates to automate approval, review, and archive processes. With SharePoint, you can also create, maintain, and analyze custom workflows, enabling you to streamline your collaborative processes.
Electronic forms make it easy to collect and validate information that drives your business processes. Moreover, you can collect and validate this information directly from the Microsoft Office client applications you use every day. |
Exposing the Power of Excel as a Collaborative Business Intelligence Tool
Aug 19, 2010
The most widely used Business Intelligence tool is the spreadsheet. Nearly everyone in the corporate world has Microsoft Excel loaded on their computer or laptop. User skills vary from simple spreadsheet tracking to creating pivot tables and macros. Let's face it: Microsoft Excel is not going away anytime soon. So let's embrace Excel as a Business Intelligence tool since SharePoint 2010 has a tighter interface with Excel that allows users to:
- Work on the same spreadsheet at the same time
- Build rich reports and data models
- Save spreadsheets to a web interface (SharePoint) that can change values, calculate formulas and retrieve information without having Excel 2010 installed on the client machine
- Embed Excel details into dashboards and other mixed content
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SharePoint 2010 - What’s New & Improved for Content Management
Aug 5, 2010
The SharePoint 2010 technology release combines content management, social computing and powerful search capabilities into a productivity tool that is simple and natural to use and manage.
- Automate key business processes and apply policies and taxonomies quickly using simple “behind the scenes” administration
- Encourage everyone to participate using simple content tagging and classifying, making it easier for everyone to find and share useful information
- Choose the records management strategy that’s right for your organization. Manage records in-place, archive them to a central repository or combine the two approaches
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Proven Strategies and Best Practices for Migrating to SharePoint 2010
Jul 24, 2010
Migrating or upgrading from a previous SharePoint platform, including Microsoft SharePoint Server 2007, requires advanced strategy, foresight and planning. Watch this complimentary webinar to learn how to identify customizations, what you should know before beginning the upgrade, and how to successfully upgrade your portal.
- Planning and preparing for an upgrade
- Creating a communications plan
- Choosing the right upgrade path
- Handling customizations
- Performing pre-upgrade steps
- Avoiding common mistakes
- Deploying new server farms and migrating content
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Automate Business Processes Using a Graphical Web-Based SharePoint Tool
June 24, 2010
Does your company suffer from labor-intensive business processes or work redundancies? Do you want to streamline business processes such as expense authorization/reporting, employee benefits, employee reviews, service desk routing, quality management compliance, document archival and more?
Aspect, the leader in innovative SharePoint solutions, is teaming with Nintex to demonstrate a proven workflow development tool designed exclusively for SharePoint.
Nintex Workflow works by extending the native SharePoint workflow engine, so there’s no “rip and replace” of your SharePoint environment – and no extra burden on IT to maintain it. It adds a natively embedded web-based design environment, a large set of tools for building workflows, and a means to track, analyze, and monitor all workflow activity. |
Using SharePoint to Deploy a Social Computing Strategy
May 27, 2010
Aspect, the leader in innovative SharePoint solutions, is teaming with NewsGator to demonstrate a proven social networking tool designed exclusively for SharePoint. |
Integrating SharePoint and CRM into a Key Line-of-Business Application
Apr 1, 2010
If you're like other organizations, you have spent countless hours and dollars making your customer relationship management tool and SharePoint portal beneficial for your entire organization. The key success metric for any business application is user adoption. The more you empower employees to work in environments where they feel most comfortable, the better results for your organization. Attend this complimentary webinar to witness how leading organizations are generating business productivity and increasing user adoption by integrating Microsoft Dynamics CRM with SharePoint. |
Using SharePoint to Build Public Facing Web Sites
Feb 18, 2010
Your organization's web site is the critical component that ties your marketing programs together providing the most cost effective opportunity to reach new customers, drive revenue and build stronger customer relationships. Built-in features for web content management, social computing, and search, makes expanding your SharePoint strategy to incorporate your web presence easy and natural. |
Using SharePoint to Streamline Policies & Procedures
Feb 3, 2010
Aspect’s Policy and Procedure solution leverages the power of Microsoft SharePoint to standardize, manage, store, archive, and present Policy and Procedure documents. The central, easy-to-use portal-based platform organizes structured and un-structured information so employees, business processes, data, and technology are better aligned, reducing costs and increasing productivity. The solution allows any organization, in any industry, to rapidly deploy a custom document management solution complete with robust automated workflows, search, retrieval and tracking functions to meet immediate and long term business requirements. |
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