Fueled by an ongoing joint investment with Microsoft, Aspect and Microsoft have a shared vision to deliver the business benefits of unified communications and collaboration technologies to the world’s leading organizations.
With a decade-long history of partnering, Microsoft and Aspect formed this strategic alliance to focus on building a professional services practice dedicated to providing enterprise applications and solutions for customer contact.
Next Generation Contact Center Platforms: Aspect’s next generation of customer contact platforms leverage Microsoft’s latest unified communications and collaboration technologies to enable organizations to streamline and optimize customer experiences in the contact center and throughout the enterprise.
Microsoft Professional Services: Aspect, a premier Microsoft solution provider, utilizes the Microsoft product stack to help organizations generate significant business productivity gains by deploying scalable solutions that align employees with critical business processes.
Deep Experience and Expertise: Aspect’s unified communications applications and professional services are backed by extensive insight and industry experience, helping organizations improve their business processes using communication technologies.
Leading by Example: Aspect is among the very first companies to deploy Microsoft’s latest unified communications technology, Microsoft Lync, on a global scale. Nearly 2,000 Aspect employees and all Aspect contact centers across the globe use Microsoft Lync as their primary communications tool.
