Podcasts

What Is Unified Command and Control™? This is the first episode in the Aspect Software Unified Command and Control podcast series. This first podcast hosted by Mike Sheridan, senior vice president of strategy at Aspect Software, explains what Unified Command and Control is and how it can positively impact a company's contact center performance. Our Aspect podcast player requires Flash Version 8.0 or newer, please download Adobe's Flash player [version 9.0] to listen to the podcast The Benefits of Unified Command and Control™ In the second episode of the Aspect Unified Command and Control podcast series, Gary Barnett, Chief Technology Officer (CTO) at Aspect Software, outlines the specific benefits that the solution can bring to large contact centers. Our Aspect podcast player requires Flash Version 8.0 or newer, please download Adobe's Flash player [version 9.0] to listen to the podcast