News and Events

Upcoming Events

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LiveWIRE Webinar Series

Join us for LiveWIRE—the Aspect Software Webcast series designed to provide you a wealth of resources and information to maximize your customer contact center success.
Register, and view upcoming and archived topics»

CRMXchange Webcast: First Call Resolution Strategies for the Contact Center, Sponsored by Aspect Software
Learn why first call resolution is so important and how improving customer-facing business processes with complete visibility and control will contribute to your bottom line.
Listen to the replay»

Events

KC Contact Center EXPO 2008
May 8, 2008
Ritz Charles Conference Facility
Overland Park, Kansas
Event Website»

ACCA's 10th Annual Conference & Tradeshow
May 12 - 14, 2008
Edmonton, Alberta, Canada
Event Website»

ICMI Call Center Demo & Conference
May 19-22, 2008
InterContinental Hotel, Dallas, Texas

FST Summit
June 3-5, 2008
New York, NY
Event Website»

Aspect In The News

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2 May 2008		Contact Centers on the Move to Unified Communications- Software Magazine
1 May 2008		Microsoft's partnership with Aspect sparks interest in converged contact centers- Search Unified Communications
17 April 2008		Aspect Software bets big on UC applications - The Business Times
16 April 2008		From cost to profit centres - The Business Times

Press Releases

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5 May 2008		PerformanceEdge Offers Enhanced Recording and Quality Management with Latest Product Release
16 Apr 2008		CallMiner and Aspect Software Empower Evanston Northwestern Healthcare to Enhance Overall Patient Care, Improve Productivity and Ensure Compliance
15 Apr 2008		Aspect Software Receives Unified Communications Magazine's 2007 Product of the Year Award
10 Apr 2008		Aspect Software PerformanceEdge Customer Wins 2008 SWPP Workforce Management Professional of the Year Award