Upcoming Events
Call Center World
8 – 11, Feburary 2010
Event Website»
VoiceCon
Orlando, FL
22-25, March 2010
Event Website»
Webcasts
UC World
UC and Collaboration - The Roadmap for a Progressive Enterprise
Presenter: Bern Elliot, Gartner
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Webcast
The Critical Role of Voice Self Service in
Achieving 2010 Goals - A Benchmark Study
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The Balancing Act Between Budget Realities and Workforce Optimization
Presented by: Allyson Boudousquie, Director of Business Process Marketing, Aspect
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On-Demand Voice Self Service: Lower Costs and Raise Customer Satisfaction
Join Aspect and Tellme to learn why you should consider an on-demand voice portal versus a premise-based or managed service offering.
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The UC Effect Webcast Series
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- UC in the Contact Center - Why Now?
- Seamless Customer Service
- Optimized Collections
- Productive Workforce
- Blended Interaction
- Streamlined Collections
CRMXchange Great Debate - UC in the Contact Center
Roundtable Debate: "Unified Communications in the Contact Center - New Capabilities", Participants: UniComm Consutling, Aspect Software, Cisco, Avaya, Nortel and Interactive Intelligence.
Listen to Replay»
View all Webcasts»

