Upcoming Events

Call Center World
8 – 11, Feburary 2010
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VoiceCon
Orlando, FL
22-25, March 2010
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Webcasts

UC World
UC and Collaboration - The Roadmap for a Progressive Enterprise
Presenter: Bern Elliot, Gartner
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Webcast
The Critical Role of Voice Self Service in
Achieving 2010 Goals - A Benchmark Study
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The Balancing Act Between Budget Realities and Workforce Optimization
Presented by:  Allyson Boudousquie, Director of Business Process Marketing, Aspect
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On-Demand Voice Self Service: Lower Costs and Raise Customer Satisfaction
Join Aspect and Tellme to learn why you should consider an on-demand voice portal versus a premise-based or managed service offering.
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The UC Effect Webcast Series
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• UC in the Contact Center - Why Now?
• Seamless Customer Service
• Optimized Collections
• Productive Workforce
• Blended Interaction
• Streamlined Collections

CRMXchange Great Debate - UC in the Contact Center
Roundtable Debate: "Unified Communications in the Contact Center - New Capabilities",  Participants: UniComm Consutling, Aspect Software, Cisco, Avaya, Nortel and Interactive Intelligence.
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Aspect In The News

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Press Releases

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