Optimizing Business Processes and Enhancing Communications
Insight and experience is what sets the Aspect executive team apart from the competition. This collection of talent includes many individuals who helped found the contact center industry and are now helping transform the way companies communicate. Armed with the knowledge necessary to deliver real and measurable value, the Aspect executive team is leading the way in turning the potential of unified communications into real business results.
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James D. Foy President, Chief Executive Officer and Director Jim Foy brings more than three decades of software industry expertise to his role as president and chief executive officer of Aspect. He joined the company in 2001 and under his direction, the company has evolved into a leading unified communications solutions and services provider for enterprises and their contact centers. With Jim’s guidance and leadership, customers have gained a competitive advantage through strategic planning and technology implementations. Jim has grown to be a true visionary in the technology industry and has led the company through many important milestones, including a global strategic alliance with Microsoft. Under his leadership, Aspect continues to make great strides by delivering on its aggressive tactical objectives and earning valuable recognition in the unified communications and contact center industry. Jim continues to be recognized for his guidance and leadership with numerous accolades, which include being named CEO of the Year for the Contact Center Industry by Frost & Sullivan, receiving the Ernst & Young Entrepreneur of the Year® award in the software category, and a lifetime achievement award from by Technology Marketing Corporation (TMC). During his distinguished career, Jim has held several executive positions at leading enterprise software companies. Prior to Aspect, he served as president of Informix Software, a global enterprise software company with more than $750 million in revenue. Jim also served as the executive vice president of engineering at Ardent Software; the founder, president and CEO of Constellation Software; and as director of research and Development at Prime Computer. While at Prime, he was also a member of the board of directors of X/Open and Unix International. |
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Michael J. Provenzano III Executive Vice President, Finance and Chief Financial Officer As Executive Vice President of Finance and Chief Financial Officer at Aspect, Mike Provenzano provides strategic financial direction for the company and oversees all accounting, financial planning, budgeting, treasury, facilities and risk management activities. He also plays an instrumental role in the company’s corporate strategy including its mergers and acquisitions activities. Under Mike’s direction, Aspect has successfully merged with or acquired more than seven companies while continuing to maintain profitability. Read full bio» |
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Gary Barnett Chief Technology Officer and Executive VP, Aspect Technical Services and Research & Development As Chief Technology Officer (CTO) and Executive Vice President of Aspect Technical Services and Research & Development at Aspect, Gary Barnett is responsible for corporate planning, product architecture and lifecycle management. He oversees strategic partnerships and long-term product integration plans that support enterprise-level applications. Gary ensures that customers receive the level of product support required to achieve their customer contact strategies in collections, customer service, and sales and telemarketing. He leads the company’s technology development effort and is responsible for delivering all current and future Aspect solutions. Read full bio» |
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Jamie Ryan Senior Vice President, Information Technology and Chief Information Officer As Vice President of Information Technology and Chief Information Officer at Aspect, Jamie Ryan is responsible for developing and executing the worldwide information technology strategy to align business applications and infrastructure services in support of Aspect's corporate objectives. Jamie leads a team of professionals tasked with delivering mission critical business applications and infrastructure services to Aspect. He plays a key role in the business process and application integration activities surrounding the company's growth through mergers and acquisitions. Read full bio» |
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Kevin Schwartz Executive Vice President, Global Professional Services Aspect As executive vice president of Global Professional Services, Kevin Schwartz is responsible for providing executive leadership and direction for the Aspect® Professional Services organization, which provides customers with the services, skills and resources to successfully integrate, tailor and deploy Aspect products, and to help them realize superior business results from their investments. He is also responsible for helping drive increased growth, profitability, and alignment with the company’s global strategy around Unified Communications for the Contact Center™ Read full bio» |
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Mike Sheridan Executive Vice President, Worldwide Sales As the executive vice president of worldwide sales, Mike Sheridan is committed to helping Aspect customers maximize the business value from their unified communications investments and providing executive leadership for all global sales teams. In this role, he ensures that the entire sales organization has the tools and capabilities to help companies successfully leverage unified communications strategies across the enterprise and the contact center, manage costs effectively, and bring the highest level of service to their own customers. Read full bio» |
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Andrew Bezaitis Senior Vice President, Product Management As senior vice president of product management at Aspect, Andy Bezaitis is responsible for product management and strategic partnerships. This includes overseeing an industry-leading team responsible for driving unified communications product enhancements through research, analysis, customer engagement, and driving corporate development activities, including the company’s global strategic alliance with Microsoft. Read full bio» |
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Laurie Cairns Senior Vice President, Marketing As the senior vice president of marketing at Aspect, Laurie Cairns is responsible for driving marketing initiatives and brand strategy to further position Aspect as the market leader in unified communications software and services for the enterprise and the contact center. She is charged with supporting Aspect’s revenue objectives by aligning marketing and sales strategies and initiatives. Read full bio» |
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David Reibel Senior Vice President and General Counsel As senior vice president and general counsel, David Reibel is responsible for the Aspect worldwide legal activities, including advising senior management and the board of directors on legal matters, overseeing corporate compliance and governance initiatives, managing mergers, acquisitions and other commercial transactions, as well as providing legal support to the sales, services and partner organizations at Aspect. Read full bio» |
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Gwen Braygreen Vice President, Customer Experience As vice president of customer experience, Gwen Braygreen manages the company’s calculated approach to integrating the voice of Aspect’s customers and partners into all facets of Aspect. In particular, she is focused on incorporating customer input into overall product quality, increasing the value of solution deliverables, as well as incorporating feedback to make it even easier to do business with Aspect. Gwen oversees a team of relationship executives and corporate programs that are focused on strategic customer care initiatives based on the customer’s perspective and experience with Aspect. Read full bio» |
